Lume Art Gallery Terms of Service

Last Updated: September 2026

Welcome to Lume Art Gallery. By accessing our website or purchasing from our fine art collection, you agree to be bound by the following terms and conditions. Please read them carefully before using our site or placing an order.

1. Acceptance of Terms

By visiting lumeartgallery.com or purchasing something from us, you engage in our Service and agree to be bound by these Terms of Service. These Terms apply to all users of the site, including browsers, customers, and merchants. All transactions on lumeartgallery.com are processed in US Dollars (USD) .

2. Eligibility and Account Security

To purchase from Lume Art Gallery, you must be at least 18 years old. If you create an account, you are responsible for maintaining the confidentiality of your login credentials. Lume Art Gallery reserves the right to refuse service or terminate accounts at our sole discretion.

3. Products and Accuracy

Unique Artistry: Many of our items are handcrafted or use natural materials. Small variations in color, texture, and finish are hallmarks of authentic art and are not considered defects.

Display: We make every effort to display colors and images accurately. However, we cannot guarantee that your monitor’s display will be 100% accurate.

Pricing: We reserve the right to modify prices or discontinue products at any time without notice.

4. Shipping and Delivery

Because we specialise in fine art, shipping requirements vary by product:

  • Upon delivery, you must inspect all items carefully. For fragile or oversized artwork, any damage must be noted on the delivery record at the time of receipt.

  • The risk of loss and title for items passes to you upon our delivery to the carrier.

  • Delivery dates are estimates and are not guaranteed.

5. Returns and Refunds

In alignment with the exclusive nature of our inventory:

  • Restocking Fees: Returns on eligible artwork may be subject to a restocking fee of 15–20% due to specialised handling requirements.

  • Condition: Items must be returned in their original packaging and in as-new condition within 30 days of receipt.

  • Custom Orders: Custom-made or bespoke art pieces are non-refundable.

For full details, please review our Return & Refund Policy and Shipping Policy.

6. Intellectual Property

All content on lumeartgallery.com — including text, images, product photography, logos, and designs — is the property of Lume Art Gallery and is protected by United Kingdom and international copyright laws. Unauthorised use is strictly prohibited.

7. Prohibited Uses

You may not use our site or its content:

  • For any unlawful purpose

  • To infringe upon the intellectual property rights of Lume Art Gallery

  • To upload or transmit viruses or any malicious code

  • To collect or harvest personal data from other users

8. Limitation of Liability

Lume Art Gallery shall not be liable for any indirect, incidental, or punitive damages resulting from your use of our products or website — including but not limited to improper installation of wall art or furniture. Our liability is limited to the maximum extent permitted by applicable law.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United Kingdom. By using our site, you consent to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with a revised date. Continued use of our site after changes are posted constitutes your acceptance of the updated terms.

11. Contact Us

Questions about these Terms of Service should be directed to:

Frequently Asked Questions

Q: What are the terms of purchasing from Lume Art Gallery?

By placing an order on lumeartgallery.com, you confirm you are at least 18 years old and agree to our Terms of Service, including our pricing, shipping, and returns policies. All transactions are processed in US Dollars (USD) .

Q: Can I return an art piece purchased from Lume Art Gallery?

Yes, eligible items can be returned within 30 days in original, as-new condition. A restocking fee of 15–20% may apply. Custom or bespoke orders are non-refundable.

Q: Are custom art orders refundable?

No. Custom-made or bespoke art pieces from Lume Art Gallery are non-refundable due to their made-to-order nature.

Q: Who owns the content and images on lumeartgallery.com?

All content, product photography, logos, and designs on lumeartgallery.com are the exclusive intellectual property of Lume Art Gallery and are protected under UK copyright law.

Q: Which law governs the Lume Art Gallery Terms of Service?

The Terms of Service are governed by the laws of the United Kingdom. Any disputes are subject to the jurisdiction of the courts of England and Wales.

Q: How do I contact Lume Art Gallery about a term or order dispute?

You can reach us at info@lumeartgallery.com or via our Contact Us page at lumeartgallery.com/contact-us. We aim to respond within 2 business days.